👋 Welcome to Embermont — professional IT support, made simple

IT that just works — without the jargon.

Friendly, expert technology help for homes and small businesses across the UK. From a slow laptop to a full office setup, we fix the problem, explain it in plain English, and keep your tech running so you can get on with life.

  • Enterprise experience
  • 15+ yrs hands-on IT
  • Remote & on-site
Experience trusted by:
  • NHS
  • Atos
  • Acer
  • Enterprise · 40k devices
🤝

Friendly & approachable

You deal directly with the expert — no call-centre queues, no being passed around.

💬

Plain English, always

No jargon and no talking down. We explain what was wrong and what we did.

🏆

Enterprise-grade standards

The same care used to manage 40,000+ devices, brought down to your scale.

🔒

Safe & trustworthy

Security-first habits and careful handling of your devices and your data.

What we do

Services for every kind of customer

Whether it's a home PC, a growing business, or ongoing managed support — there's a plan that fits.

🛰️

Remote & managed

Ongoing support on a simple monthly plan.

  • Fast remote support sessions
  • Device management (Intune / MDM)
  • Patching & security updates
  • Policy & software deployment
  • Proactive monitoring
  • Priority response retainers
🏠

Home users

Friendly help, no call-centre hold music.

  • PC & laptop setup, speed-ups and repairs
  • Wi-Fi, broadband & smart-home setup
  • Virus & malware removal
  • Backups & data recovery
  • New device migration (photos, files, email)
  • One-to-one tech tutoring

Build something custom

Products & AI solutions

Beyond day-to-day support, Embermont builds software too. Want a ready-made tool, private AI, or something bespoke? Start here.

💬 Available

Nexus Chat

A self-hosted AI chat assistant for your business — answer customer questions, draft replies, and automate the repetitive stuff with your own data and branding.

  • Powered by leading AI models
  • Your data, your control
  • Custom bot profiles & integrations
Enquire about Nexus Chat
🧠 Private & secure

Private AI & local LLM setup

Harness AI without sending sensitive data to the cloud. Embermont sets up private, self-hosted language models that run on your own hardware — ideal for businesses that care about confidentiality.

  • Self-hosted ChatGPT alternatives
  • Runs on your kit — data stays in-house
  • Connected to your own documents
Explore private AI
⚙️ Bespoke

Custom automation & tools

Spreadsheets that run themselves, scripts that save hours, dashboards, data exports and small custom apps tailored to exactly how your business works.

  • PowerShell & scripting
  • Excel automation & reporting
  • Web tools & integrations
Discuss a project

Solutions & templates

Ready-made solutions, tailored to you

Every one of these started life as an in-house build. Any of them can be adapted and tailored to your business — a running head start, instead of building from scratch.

AI & automation

💬Chatbot

Nexus Chat

An AI support assistant you embed on any website — trained on your own content and FAQs, with secure role-based logins, lead capture, an admin dashboard and live chat monitoring. Branding, data and tone of voice tailored to you, with PII and compliance controls for regulated work.

  • Node.js
  • TypeScript
  • AI / LLM
  • MongoDB
Tailor Nexus for you →
🧠Private AI

HeliosCore

Runs AI models privately across your own machines, routing each request to the best-suited node by capability and live load — with health monitoring, a real-time dashboard, persistent memory and an optional voice bridge (speech-to-text and natural TTS). Keeps AI in-house, off the cloud.

  • Local LLMs
  • Smart routing
  • Voice
  • Real-time
Discuss private AI →
🛰️AI gateway

Orbit

An OpenAI-compatible AI gateway that redacts sensitive data, runs content moderation, and routes each request to the right model by cost and risk — with per-user API keys, full audit logging, spend tracking, quota caps and Slack/Discord alerts. Adopt AI safely and keep costs under control.

  • TypeScript
  • Data privacy
  • Cost control
  • Analytics
Tailor a gateway →
🎭AI assistant

Nova

A conversational AI assistant with voice in and out (speech-to-text and natural TTS), persistent memory, a configurable personality and humour level, and a tool-calling framework — running on locally-hosted models. Shaped to match your brand or a specific role, from a friendly helpdesk to a no-nonsense expert.

  • AI / LLM
  • Voice
  • Configurable
Shape your own →
🤖AI agents

Zenith

A coordination dashboard that lets multiple AI agents work together on the same project without clashing — with a live task board, real-time activity log and a lead-agent chat. The backbone for putting AI agents to work on bigger, multi-step jobs.

  • AI agents
  • Real-time
  • Node.js
Automate a task →
🧹App remover

HiveSweeper.

Removes Windows applications and the debris they leave behind — leftover registry keys, folders and services a normal uninstall misses. Scans installed apps and generates reviewable, preview-by-default removal scripts. Built to run safely across managed Windows fleets.

  • PowerShell
  • Windows
  • Fleet-ready
Download HiveSweeper →

Business & data tools

📊Dashboard

Horizon

An IT operations dashboard that imports device, user and compliance data (Intune, CSV/Excel), correlates each device to its end-of-life and support schedule, and flags risks — unsupported OS, end-of-life kit, compliance gaps — with AI-written insights. Local-first and encrypted, built around the metrics you care about.

  • Python
  • Intune
  • Risk detection
  • Reporting
Build your dashboard →
📈Analysis

AlphaOrion

A multi-asset market-analysis engine with technical indicators (cycle bands, RSI, multi-timeframe), an opportunity-ranking engine and a back-testing simulator that models fees and reports Sharpe ratio, drawdown and win rate — with live price data and interactive charts. Adaptable to whichever assets or datasets you track.

  • TypeScript
  • Data analysis
  • Back-testing
Adapt the analysis →
🔔Monitoring

Flux

Automated stock and price monitoring that watches public retailer pages and alerts you the moment something comes back in stock — with smart change detection (no false alarms), polite rate-limited polling, and alerts via desktop, browser or Discord. Point it at the products, suppliers or markets you care about.

  • TypeScript
  • Monitoring
  • Alerts
Watch what matters →
🛡️Secure app

Sentinel

A secure, offline-first emergency-contact app — AES-256 encrypted local storage, biometric login with PIN fallback, contact tiering, screenshot and clipboard protection, and encrypted audit logging, with zero network dependency. Cross-platform (React Native), tailored to your organisation's needs.

  • React Native
  • Encryption
  • Offline-first
Tailor for your org →
🗂️Admin UI

Phantom

A ready-made admin and device-lifecycle interface — multi-theme dashboard, login screens, and config-driven content and pricing — a clean front-end foundation we can wire up to your own systems and data.

  • Admin UI
  • Theming
  • Device lifecycle
Wire it to your systems →

Web apps, networking & 3D

🌐3D · Web

CosmicForge Web3D

A real-time, multiplayer 3D world that runs entirely in the browser — server-validated movement, a visual terrain editor with world export, procedural landscapes, water rendering, and item, crafting and combat systems, with adaptive graphics tiers. Built with Web3 in mind: optional crypto and blockchain integration for digital ownership, on-chain assets and player-owned items. Proof we can build genuinely complex, interactive software.

  • Three.js
  • WebGL
  • Multiplayer
  • Web3
See what's possible →
🗺️Multiplayer

Astoria

A multiplayer online-game framework with player accounts, server-authoritative real-time movement, chunk-streamed worlds, land ownership and building, and live inventory — sharded into regions with proximity-based syncing for scale. A solid foundation for any real-time, interactive web app.

  • Colyseus
  • Real-time
  • Multiplayer
Build something live →
⛏️3D engine

Solitude

A browser-based 3D survival sandbox — voxel building, crafting, survival mechanics (health, hunger, thirst), a living ecosystem of 15+ AI creatures, dynamic day/night and water systems, and procedural worlds with performance-tuned rendering. Showcasing advanced graphics, world generation and simulation.

  • Three.js
  • 3D
  • Simulation
Explore 3D →
🏙️3D explorer

3dBit

A first-person 3D city built from your computer's file system — folders become buildings, shortcuts become themed shops, and live CPU, RAM and disk activity animate as a working town you can walk around (WASD + mouse), inspecting and opening real files as you go. A striking demo of what's possible in the browser.

  • Three.js
  • WebGL
  • Node.js
See it in action →
📡Networking

Mango Wizard

A point-and-click tool that securely configures OpenWrt routers over SSH — DNS blocking and redirects, WiFi and SSID management, static DHCP leases, DoH/DoT bypass blocking, LAN reconfiguration and remote logging — with zero cloud or telemetry. Automates network tasks that normally need the command line.

  • Python
  • SSH
  • OpenWrt
  • Automation
Automate your network →
✨

Your idea here?

None of these quite fit? We build bespoke software from scratch for businesses of every size.

Start a project

About

Enterprise-grade IT, at a human scale.

Embermont brings serious, real-world technology experience to homes and small businesses — built on a career across major names in tech, including Atos, Acer, and the NHS.

That experience includes managing and securing around 40,000 devices at enterprise scale — patching, policy, and software deployment across Windows, macOS, iPhone, iPad and Intune — alongside project delivery, migrations, remote and on-site support, and custom scripting and automation. It's a depth of expertise most local IT providers simply can't match.

Embermont exists to bring that enterprise-grade capability down to your scale — with the kind of clear, patient, top-level customer service that big providers tend to forget about.

Let's talk

Pricing

Simple, honest pricing

No hidden fees, ever. Here's a guide to typical costs — and every job starts with a free, no-obligation quote.

🏠 Home support from £40/hr

Friendly help for home users — remotely or at your door. Quick fixes from £20.

🏢 Business support from £60/hr

On-demand support for small businesses and teams. Project day rates available.

✓ Free diagnostics ✓ No fix, no fee ✓ No call-out fee locally

Monthly support plans

Ongoing peace of mind for businesses — pick a level, change or cancel anytime.

Essentials

£30 /user · mo
  • Proactive monitoring
  • Security patching & updates
  • Remote helpdesk (business hours)
  • Monthly check-in
Get started

Premium

£85 /user · mo
  • Everything in Complete
  • On-site visits included
  • Same-day priority response
  • IT strategy & planning
  • Out-of-hours cover
Get started

Plans are per user, per month. Per-device plans from £20/device. Need something custom? Just ask — quotes are always free.

Kind words

What our customers say

Embermont is just getting started — be one of our first customers and your review could appear right here.

★★★★★
“Your review could go here — friendly, fast and explained everything in plain English.”
Your name hereHome user · Location
★★★★★
“A space for a real customer's words about how Embermont helped their business.”
Business name hereSmall business · Location
★★★★★
“Another genuine review will sit here once we've helped our first customers.”
Your name hereRemote support · Location

How it works

Simple, no-pressure process

  1. 1

    Get in touch

    Tell us what's going on using the form below. No jargon needed — just describe the problem.

  2. 2

    Free assessment & quote

    We'll reply quickly with a clear plan and an upfront price. No surprises, no obligation.

  3. 3

    We fix it

    Remotely or on-site, we sort the problem and make sure you understand what happened.

  4. 4

    Stay supported

    Optional ongoing support so small issues never become big ones.

FAQ

Common questions

Do you work with home users as well as businesses?

Absolutely. We help home users, small businesses and anyone in between. We're not chasing huge corporate contracts — we're here for people and small teams who want genuinely good IT help.

Can you help remotely, or do you need to visit?

Most issues can be solved remotely with a secure session — fast and convenient. For hardware, networks or anything hands-on, on-site visits are available depending on your location.

How much does it cost?

Every job is quoted upfront so you always know the price before any work starts. One-off jobs and simple monthly support plans are both available. Just get in touch for a free, no-obligation quote.

What kind of businesses do you support?

Small businesses and startups — typically those without a dedicated IT person. We can act as your outsourced IT department, handling everything from Microsoft 365 to device management and security.

Do you really build custom software and AI tools?

Yes. Alongside support we build automation, scripts and AI tools like Nexus Chat. If you've got a repetitive task or an idea, there's a good chance it can be automated — just ask.

💷
Free, no-obligation quotesKnow the price before any work starts.
📋
Clear, upfront pricingNo hidden fees and no surprises.
🔁
One-off or monthlyPay per job, or a simple support plan.

Get in touch

Tell us what you need fixed.

Fill in the form and we'll get back to you quickly with a clear plan and a free quote. No jargon, no pressure.

🔒 We'll only use your details to reply to your enquiry — never shared, never spam.

Get a free quote